Returns & Exchanges

At SkinKandy, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return policy for all unworn items in their original packaging. Please note that for hygiene reasons, certain accessories and intimate apparel may be subject to restricted return conditions.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack your items in their original packaging, ensuring all tags are attached and the items are in their original, unworn condition.

• 3.
  Attach the Shipping Label

  Download and print your prepaid return shipping label from the portal and affix it clearly to the outside of your package.

• 4.
  Drop Off and Track

  Drop your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.